Online Tek Support Options

Call or email us to get your problem resolved today. We have several options available for you. Via a remote session and we can securely connect to your machine from our office. While our technicians are working, you can go to a meeting, go out to eat or watch us work and learn as your problems get resolved. You are in complete control and can end the session at any time. In the event that you end the session, no connection remains and we can only reconnect with your permission.

Tier I - Email

Email us your problem and an experienced technician will contact you with detailed easy to follow step by step instructions on how to resolve your issue.  9.99

Tier II - Basic Remote Support

Call us and set up a remote session and we will connect to your system and resolve your issue. This service is for less to moderately complex problems that may require extensive troubleshooting. Up to 90 minutes.   39.99

$9.99 for each additional 15 minutes

Tier III - Exhaustive Remote Support

Includes virus/spyware removal, hard drive clean up and defragmentation, registry cleanup and security updates. This service is designed to clean up your PC and get it functioning at optimum efficiency and keep it that way. Depending on the speed of your machine, this service could take 2-4 hours.   89.00